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FAQ

Questions and Answers

  • Do you offer free shipping?


    Yes!

    Standard shipping (Free) - Takes 2 to 3 business days to deliver.
    Express delivery : Takes 1 business day to deliver. This option costs approximately £6



  • How do I contact Customer Service?

    The easiest way to reach our customer service team is to submit a ticket.

    We're a team of real people (nice ones!) based in The United States, and we'll get back to you ASAP - the form just helps us help you as efficiently as possible.

    Or if you prefer to speak with someone by telephone, give us a call! We’re here between 8:30am and 7:30pm ET, Monday through Friday. 10am - 4pm on Saturday and 8:30am - 5pm on Sunday.

    1-910-602-1421 (worldwide)

  • What is "Pink Noise"?

    While we call it “white noise” because that’s the term used by most of our customers, our Dohm products are actually creating "pink noise." If you sample various "colors" of sounds, you will quickly hear that actual "white noise" is highly annoying and not conducive to sleep. Our Yogasleep Signature Sound contains less high frequency content than “true” (“scientifically defined”) white noise, and also less than most competing sound machine models on the market. The ear is more sensitive to high frequency sounds, so it perceives our sound as more soothing.

Bedtime Stories 💤

How to Calm Your Anxious Dog Using White Noise

While white noise machines are excellent for helping the 10% to 30% of adults out there who suffer from sleep issues at night, the fact is that they aren’t just for humans anymore. As of mid-2020, nearly 68 million households across the United States had pets.

6 Awesome Reasons Why White Noise Helps You Sleep Better

With daily distractions and technological overstimulation, our need for sleep and personal well-being is more necessary than ever. White noise is rapidly becoming a popular way to help the body and brain relax for a good night's sleep. Here are six ways your sleep benefits from white noise.

Pink Noise vs. White Noise: What’s the Difference, and Why Should You Care?

We at Yogasleep have a confession to make. The Dohm is actually not a white noise machine.  What?! Yes, it's true. The Yogasleep Dohm produces, not white noise, but pink noise. Well, you might be wondering, what's the difference? We're glad you ask

The Top 3 Pet-Related Perks of Sound Machines

In honor of the dog days of summer, it seemed only appropriate to focus on our furry friends and all of the ways pet parents use our white noise machines. 
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